Send feedback

Use Send feedback to tell BidUnity support about a problem, or about something that could work better. You can send it from any page, and you can add screenshots.

1. Click the feedback icon (a speech bubble) at the top right of the page. Its label is Send feedback.
2. In Feedback, write what you were doing, what went wrong, or what could be better. This box is required.
3. To add screenshots, do one of these under Screenshots:
   • Click Add images and choose image files.
   • Drag images onto the box.
   • Paste a screenshot you copied.
4. Click Send.

Screenshot limits:

• Images only, such as PNG, JPG or GIF.
• Up to 25 MB each, and up to 5 screenshots in all.
• You can't add the same image twice. To take one off, click the X on it.

BidUnity also sends support the address of the page you were on and details about your browser, so you don't need to type them.

What happens nextCopy Anchor Link

• You see Feedback sent, and the form closes.
• If a screenshot fails to upload, BidUnity still sends your feedback and tells you how many screenshots failed.
• If you see Failed to send feedback, the form stays open with what you wrote. Click Send again, or email support@bidunity.com.
• If you click Cancel or close the form, what you wrote and the screenshots you added are cleared.